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Privacy Policy

Effective Date: February 12, 2026

The Root Agency ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit steverootagency.com, submit forms, request a quote, or otherwise interact with our services.

By using this website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our website, submit forms, request quotes, purchase or service a policy, or communicate with us. This may include:

  • Full name
  • Email address
  • Phone number (including mobile number)
  • Mailing address
  • Quote, policy, or inquiry details
  • IP address and device/browser information
  • Approximate location data
  • Communication preferences

We may also collect information automatically through cookies and similar tracking technologies (see Section 4).

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Prepare insurance quotes and service your policies
  • Send transactional and service-related communications
  • Send SMS or email messages when consent has been provided
  • Improve website functionality and user experience
  • Comply with legal, regulatory, and licensing obligations

We do not sell or rent your personal information.

3. SMS Communication & Consent

By submitting your phone number through any of our forms, you consent to receive SMS messages from The Root Agency related to:

  • Customer service and policy support
  • Quote, policy, claim, and appointment updates
  • Promotional or marketing messages (only if you have explicitly opted in)

Message frequency may vary. Message & data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP, or reply HELP for assistance.

Mobile information will not be shared or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage
  • Improve site performance and reliability
  • Remember user preferences
  • Support marketing, analytics, and conversion measurement

You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

5. Data Sharing & Security

We may share your information with:

  • Allstate Insurance Company and affiliated underwriters as necessary to quote, bind, or service insurance products
  • Service providers that assist with website operations, communications, hosting, or analytics
  • Legal, regulatory, or government authorities when required by law

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise any of these rights, please contact us using the details in Section 8.

7. Children's Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us so we can delete it.

8. Contact Information

For questions regarding this Privacy Policy or your personal data:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.